Return and Refund Policy

At SnapU Photography, we aim to ensure that your experience with us is seamless and satisfying. Please review our Return and Refund Policy for photography services.

1. Cancellation and Rescheduling

We understand that plans can change. If you need to cancel or reschedule your photography session, please contact us at least 48 hours in advance. Cancellations made within 48 hours of the session may incur a fee of 30% of the total booking cost.

2. Refunds

Since photography services are personalized, we do not offer refunds after the photoshoot has been completed. However, if you are dissatisfied with the final images, please contact us within 7 days of receiving your photos, and we will work with you to address your concerns.

3. Package Modifications

You may modify your photography package up to 7 days before the session date. Any changes made after this period may incur additional fees.

4. Non-Refundable Deposits

A non-refundable deposit is required to secure your booking. The deposit will be applied towards your total package cost. In the event of cancellation, this deposit is non-refundable.

5. Delivery of Photos

Photos will be delivered within 2-3 weeks from the session date. If there are delays in delivery beyond this period, you will be notified accordingly. Refunds will not be provided due to minor delays in photo delivery.

6. Damaged or Lost Photos

While we take utmost care in handling your photos, in case of any damage or loss of photos during the editing or delivery process, we will re-edit and re-deliver the photos at no extra cost.

If you have any questions or concerns about our Return and Refund Policy, feel free to contact us directly.